Shipping policy
Strayt Shipping Policy
Processing Times
All orders are processed within 2–4 business days.
During high-volume periods (sales, new drops, holidays), processing may take an additional 1–3 business days.
You will receive a confirmation email once your order has been placed, and another when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated Delivery Times:
-
Domestic (U.S.): 3–7 business days
-
International: 7–21 business days
Please note: delivery delays may occur due to customs, carrier issues, holidays, or unforeseen circumstances.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number. Tracking updates may take 24–48 hours to appear.
Incorrect Address / Delivery Issues
Strayt is not responsible for orders delivered to incorrect addresses entered at checkout.
If you notice a mistake, please contact us within 24 hours of placing your order at:
straytclothing@gmail.com
If a package is lost, stolen, or marked as delivered but you did not receive it, please contact the shipping carrier directly. We will help as much as possible, but we cannot guarantee replacements or refunds in these situations.
International Customs & Duties
International orders may be subject to customs fees, import duties, or taxes. These charges are the customer’s responsibility and vary by country.
Strayt is not responsible for delays caused by customs.
Pre-Orders
Items listed as pre-order will ship on or around the estimated date provided on the product page. Orders containing both in-stock and pre-order items will ship together unless otherwise stated.
Order Changes & Cancellations
Orders cannot be changed or canceled once they have entered processing. If you need assistance, contact us as soon as possible at straytclothing@gmail.com
Contact
For shipping questions or concerns, reach out to us at straytclothing@gmail.com